Question 1

When should I hire a wedding planner?

Accepted Answer

We’d love to start working with you at any point in the process. However, our hope is to start at the very beginning with our couples. This allows us to suggest the right venue and vendors based on your desired wedding budget, and to ensure that we are best able to maximize that budget according to your needs, wants, and must-haves. That being said, we’re happy to assist you whenever you need support in your wedding planning journey.

Question 2

How can I choose the right level of support for my event?

Accepted Answer

We’re here to help you find the perfect level of support for your event! Schedule a consultation with us, and we’ll dive into your vision, your desired involvement, and the event logistics. Together, we’ll craft a plan that fits your needs perfectly. Plus, we’re happy to customize a package just for you!

Question 3

Do you collaborate with wedding vendors and coordinators?

Accepted Answer

Absolutely! We love teaming up with top-notch vendors and coordinators to bring your vision to life. Need recommendations? We’ve got an extensive referral network to share with you!

Question 4

Will a consultant assist me with my wedding décor and design?

Accepted Answer

An Event Designer will assist you with executing your vision with color palettes, textures, florals and more.

Question 5

What’s your payment structure for event planning services?

Accepted Answer

To secure your special day, a retainer is required when you sign the contract. From there, we’ll divide the remaining balance into manageable payments throughout the planning process, with the final payment due before your big day. Stress-free and simple!

Question 6

How much access do I get to you as my planner?

Accepted Answer

Our goal is to be there for you throughout the entire process. You are able to schedule meetings and phone calls as needed, although we will be regularly checking in to ensure that everything is going smoothly, and no issues arise. In order to provide you with the best level of service, we have guidelines in place to streamline the communication process. This is to ensure whenever you reach out we can respond with our full attention and make note of any important details mentioned during our conversation.

Question 7

Is the retainer fee refundable?

Accepted Answer

The retainer fee is non-refundable and non-transferable, ensuring your date is reserved just for you!

Question 8

Can I get a refund if I cancel my wedding?

Accepted Answer

We understand—plans can change! If you need to reschedule your wedding at least four months in advance, we’ll provide you with a Design Credit to use for a future event. For corporate and business event cancellations, reach out to our friendly coordinators for detailed guidance.