Question 1

When should I hire a wedding planner?

Accepted Answer

We’d love to start working with you at any point in the process. However, our hope is to start at the very beginning with our couples. This allows us to suggest the right venue and vendors based on your desired wedding budget, and to ensure that we are best able to maximize that budget according to your needs, wants, and must-haves. That being said, we’re happy to assist you whenever you need support in your wedding planning journey.

Question 2

What level of support is right for me?

Accepted Answer

The best way to determine what level of support is right for you is by reaching out to us to schedule a consultation. Once we learn more about your vision, how involved you desire to be in the planning process, and more about the logistics of your event we can suggest the best option for you. We’d also be happy to customize a package based on your event needs.

Question 3

Do you work with Wedding vendors and/or Coordinators?

Accepted Answer

Yes, we enjoy working with an array of premiere vendors in the industry.  We have an extensive referral network, if needed.

Question 4

Will a consultant assist me with my wedding décor and design?

Accepted Answer

An Event Designer will assist you with executing your vision with color palettes, textures, florals and more.

Question 5

What is the payment structure for your services?

Accepted Answer

A retainer is due upon signing the contract to secure your date. Depending on the services you choose, the remaining balance will be split up throughout the planning process with the final balance due before the wedding day.

Question 6

How much access do I get to you as my planner?

Accepted Answer

Our goal is to be there for you throughout the entire process. You are able to schedule meetings and phone calls as needed, although we will be regularly checking in to ensure that everything is going smoothly, and no issues arise. In order to provide you with the best level of service, we have guidelines in place to streamline the communication process. This is to ensure whenever you reach out we can respond with our full attention and make note of any important details mentioned during our conversation.

Question 7

Can I get a refund on the retainer fee?

Accepted Answer

The retainer fee is non-refundable and non-transferable.

Question 8

Is my payment refundable if I cancel my wedding?

Accepted Answer

We get it—plans change! If you need to change your date at least four months in advance, you can receive a Design Credit. For details on our cancellation policy for corporate and business events, please chat with one of our local coordinators.

Ready to start the planning process?